Introduction:
Welcome to Qadyati ('qadyati.com') A digital online legal consultancy platform, provided by HARBORGATE - FZCO ('we', 'us', 'our') based in IFZA Business Park, DDP, Building A1, Dubai, United Arab Emirates. We are committed to protecting the privacy and security of our users' information ('you', 'your'). This Privacy Policy explains how we collect, use, and protect your information when you use our Services, including video calls via our platform.
Qadyati.com is designed to simplify your search for legal advice. Our platform uses advanced technology to connect you with qualified legal professionals best suited to your needs. Please note, Qadyati.com is not a law firm and does not directly provide legal services.
By using our services, you consent to our collection and use of the information described below in accordance with this policy
Collection and Use of Personal Data:
To register on the Qadyati platform, users are required to provide their email, phone number, and full name. This information is used to manage accounts, facilitate the booking process, and to communicate with users about their legal advice and any updates to the Service.
Data Protection:
We are committed to protecting and securing users' information based on advanced protection technologies. Personal information will not be shared with third parties without the express consent of the user, except in limited cases and provided by law.
Cookies and tracking technologies:
Cookies and other tracking technologies are used to improve users' experience on the platform, analyze site performance, and target ads more effectively. Users can control the use of cookies through their browser settings.
Platform Rights:
We reserve the right to change booking dates or change lawyers if they are not available, with the obligation to notify users of any changes as soon as possible. Also, all payments on the platform are made electronically only through bank cards.
Outreach Off-Platform:
We are exempt from any liability related to communication between users and lawyers outside the scope of the platform. The information exchanged on the platform must remain confidential, and it is forbidden to share or record meetings or dialogue screens without permission.
Refund Policy:
Users have the right to request a refund in the event that the consultation is not conducted due to an error due to the platform, the legal advisor or the lawyer, within 7 days, provided that the cancellation was requested 24 hours before the date of the booked meeting. No refund is possible if the meeting is held or if the client does not attend the booked appointment, unless there is a prior arrangement with the Qadyati team.
Amendments to the Privacy Policy:
We reserve the right to amend this Privacy Policy at any time. Users will be notified of any changes through the platform's website or via email. The continued use of the platform after making such modifications shall be considered as acceptance by users of the updated terms.
Conclusion:
We are committed to protecting the privacy of our users and providing a safe and reliable legal advice service. Thank you for your trust in Qadyati and we look forward to providing you with the best services.
For any queries or further information about our Privacy Policy, please contact us at: contact@qadyati.com
